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Inside Sales Rep-Electric Power Generation (GPT) in Gulfport, MS at Puckett Machinery Company Inc

Date Posted: 5/4/2018

Job Snapshot

Job Description

We are seeking a dynamic and goal-driven Inside Sales Representative at our power systems office in Gulfport.  We offer competitive compensation (base hourly rate + commission opportunity), great benefits, and specialized technical training.

The Inside Sales Representative-Electric Power Generation (EPG) is responsible to establish, re-establish, qualify, and maintain contact with the company’s electric power customers and prospects in order to generate increased sales of EPG equipment and service solutions.  Position is responsible to research, contact, qualify, and refer sales lead opportunities to the outside sales team, prepare quotations, and document/maintain prospect activities in the company’s CRM system.  This is an entry level professional sales position that reports to the General Manager, Power Systems.

Required Functions, Duties, and Responsibilities:

  • Cultivate and maintain a favorable relationship with existing and prospective customers through regular outbound telephone communication and email campaigns to continue customer’s education on the benefits of the company’s product offering and to sell generator sets, service, labor, and preventive maintenance (CSA) solutions.  Therein, perform needs analysis and make product recommendations. 
  • Research, identify/develop target prospect customers, and initiate contact with influencers and decision makers of the acquisition of electric power generation equipment and related parts and service solutions. Utilizing the targeted list of organizations, initiate tele-prospecting activities, gather sales intelligence, qualify the prospect, handle the objections, and aggressively generate qualified sales leads for the outside sales team.  Provide sales collateral (white papers, marketing tools, case studies, etc.).  Re-qualify leads from trade shows, events, mailers, other marketing activities.
  • Prepare quotations for electric power generators, transfer switches, associated equipment and preventive maintenance services. Prepare the technical review and costs of all bids. Collaborate with the outside EPG sales team to collect technical requirements and clarify the status of work on new opportunities.
  • Document customer/prospect information and activities in the company’s CRM database ( and utilize related system applications to execute marketing and transactional sales activities. Perform updates and/or edits that thoroughly capture all relevant information.
  • Regularly attend internal sales meetings to provide updates on lead generation progress, obtain answers to clarifying questions, and share obstacles, roadblocks and successes.
  • Coordinate the development and deployment of marketing campaigns and list generation activities for target companies.

Job Requirements

Required Knowledge, Skills, and Experience:

  • High school diploma plus 4-6 years dedicated experience in business-to-business telemarketing, inside sales, or customer service required. Bachelor’s level degree in business, marketing, engineering, finance plus 1-3 years dedicated inside sales and marketing experience preferred
  • Basic understanding of electrical and/or mechanical systems required. Dedicated experience in parts and service in a heavy equipment or allied equipment environment very helpful.
  • Professional upbeat telephone and email style that is assertive and persistent without being aggressive; proven track record in cold calling, sales prospecting and appointment setting;
  • Excellent verbal and written communication and customer service skills, attention to detail;
  • Ability to build strong networks in- and outside the organization and handle rejection with poise; ability to effectively engage management decision makers and influencers at all levels;
  • Self-motivated, goal oriented, and dependable;
  • Proficiency with Microsoft Office applications (Excel, Word, PowerPoint);
  • Proficiency with CRM applications ( and related dealer management system applications (DBS).